operational plan
step 1: business setup
business will be operated from licensed home kitchen, if demand grows there would be an option to shift to a commercial ktichen.
step 2: legal requirements
food safety and required legal certificated will be obtained from health department.
Step 3: staffing
delivery man will be contacted, assistant cook would be hired in case of high demand.
step 4: stock and inventory
fresh ingredients, fresh stock would be purchased from local markets and wholesales. restocking would be done according to demand.
Step 5: order management
Different social media applications would be used for taking orders like WhatsApp, Facebook, Instagram and others which are popular among people.
Step 6: customer service and maintaining quality
Online Surveys would be conducted from customers to get their feedback. satisfaction about quality of food and other useful questions would be asked from people to maintain the best service.
Implementational plan
Step 1. Research and foundation ( May-June 2025)
- Analyze the market to understand customer references and demand.
- finalize various menu options with competitive pricing.
- obtain legal approvals and necessary food safety certifications.
Step 2. Preparation and Testing ( July-August 2025)
- source fresh, high-quality ingredients and sustainable packaging materials.
- conduction of sample distributions to a small group for feedback and improvements.
- Test meals options and refine recipes based on taste, nutrition, and customer feedback.
Step 3. Marketing and order management ( September-October 2025)
- launch social media pages and promote the service.
- offer discounts to attract more customers.
- setting up an order management system like google forms, WhatsApp, or website.
Step 4. launch and ongoing operations ( November 2025 onwards)
- begin full-scale meal preparation and deliveries.
- make necessary improvements after monitoring customer feedback.
- explore business expansion opportunities, including corporate meal plans and bulk orders for local business.